Business Logistics & Mailroom Solutions

Your Trusted Partner for Fast, Secure & Professional Delivery and Mailroom Management


From urgent same-day parcels to full-scale mailroom staffing at your premises — YBL ensures reliability, confidentiality, and efficiency across every delivery touchpoint.

Overview

At YBL, we understand the urgency, sensitivity, and operational importance of your daily business correspondence and logistics. That’s why we offer a dual solution: our Business Logistics service ensures critical parcels reach their destinations on time, every time, while our Mailroom Management places experienced personnel at your office to handle mail and document flow with precision.

Whether you need a parcel delivered across the country within hours or want to streamline internal communication through a reliable mailroom, we’ve got your back.

Business Logistics / Special Courier Service


Our Business Logistics team offers same-day and next-day delivery for sensitive, urgent, or high-value documents and parcels — locally and across borders.

We’re so committed to safeguarding your items, our riders won’t leave them unattended (not even during toilet breaks). 

Every parcel is tracked, handled with care, and delivered with client updates throughout the process.

Same-day delivery in Klang Valley

Coverage: Penang, Butterworth, Johor Bahru, Melaka, and more

International delivery coordination

Anti-tamper courier bags with unique serial numbers

Next-day delivery options

Courier software for tracking & document security

Licensed courier company under Malaysian Government

Staff screened (criminal, CTOS, CCRIS)

Mailroom Management Solution


YBL sets up and manages a dedicated mailroom right inside your office. 

Our experienced staff handle all incoming and outgoing mail processes up to 4 times a day.

We ensuring that every document, parcel, and internal dispatch moves quickly and securely across departments.

Industry we serve:

Corporate Offices & MNC Headquarters
Banking, Finance & Insurance
Government Agencies & GLCs
Educational Institutions
Legal & Accounting Firms
Logistics & Freight Forwarding Companies

Receiving & sorting mail from couriers, Pos Malaysia, dispatchers

Recording and delivering to correct departments or individuals

Collecting outgoing mail from departments (registered, courier, franking)

Late cut-off times for better convenience

Transportation to post offices included

On-site dispatcher service included

Value-Added Services For YBL

Anti-tamper packaging for high-confidentiality courier delivery

Franking machine supply & replenishment

Record maintenance for both incoming and outgoing mail

Why Choose YBL?

One-Stop Business Solutions

We handle everything from mailroom, cleaning, concierge, to IT — so you don’t need to manage 10 vendors.

Fast & On-Time Delivery

Our team responds quickly and delivers reliably — including urgent requests and 24-hour special delivery.

Customised & Personalised Support

No one-size-fits-all. We tailor our services based on your company’s unique needs and workflows.

KPI & SOP-Driven Operations

Our operations follow clear procedures with measurable KPIs — so you always know we’re on track.

Hands-On, Trained Internal Staff

We don’t outsource to unknowns — all YBL team members are trained, SOP-compliant, and accountable.

Trust, Professionalism & After-Sales Support

We solve problems fast, communicate clearly, and support you even after hours — just ask our long-time clients.

FAQ Section

Can YBL manage confidential or sensitive documents?

Yes. All mailroom personnel are trained in confidentiality protocols and sign non-disclosure agreements (NDAs). Secure handling and tracking systems ensure sensitive materials are protected at every stage.

Do you handle courier services as well?

Yes. We manage courier pickups, deliveries, and third-party logistics coordination with local and international partners, ensuring timely dispatch and collection of mail and parcels.

Can you integrate mailroom operations with our company’s internal systems?

Yes. We can integrate our mail tracking reports and workflows with your existing ERP or facility management systems, allowing seamless reporting and status visibility.

Can the service be customized for different departments or sites?

Absolutely. We can set up department-based sorting, delivery routes, and schedules — ensuring documents and parcels reach the correct recipient efficiently.

Need Fast Delivery or Full Mailroom Support?

Let’s talk about how YBL can simplify and speed up your business logistics — with secure, reliable, and hands-on support.

Contact Us

+60 11-6458 8888 (John Yeoh)

bh.yeoh@yblinternational.com.my

9am - 6pm Mon - Fri

About YBL

Since 2011, YBL Group has served corporates, banks, property groups and institutions across Malaysia. Our mission is to simplify business operations through reliable, hands-on support — with shareholders who stay involved, and teams trained to deliver beyond expectation.

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